Richard Mullins started in the industry as an integrator, spending 16 years specialising in residential design and programming. He joined Chowmain Software and Apps in 2017 as their senior software developer focussing on development of Crestron, RTI, and URC drivers/modules building technology that the industry deploys in projects every day. Richard has expertise across all major control systems and areas of home control and is a Crestron Certified programmer. Starting in IT and networking, he has worked in a diverse range of fields including retail which helped him to become an effective communicator. This experience led to an interest in project design and user experience, working hard to make sure every system has both form and function. With experience in working with small home networks, right up to establishing a wide area network connecting all the stores of a large national retailer and writing networking articles for industry magazines, he is well versed in network design, deployment, troubleshooting, and maintenance. He is passionate about education and is eager to pass on his knowledge to the next generation of technology professionals.